All inclusive vacation
All-inclusive vacation for relaxing days without having to constantly think about additional costs.
- We spoil you all-inclusive in the morning, at lunchtime and in the afternoon with our sweet and savory buffets, an afternoon snack and the children's buffet and delicious menu in the evening
- Including all non-alcoholic drinks from the drinks fountain, coffee machines, tea bar and hot chocolate
- Child and baby care, from the 25th week of life
- Indoor and outdoor play and adventure areas to discover
- Fun in our water worlds. Indoor family pool, heated baby pool, heated outdoor pool, paddling pool for babies and children, adventure area on the Lieser river
- Sauna area for children and adults
- Wellness for the whole family
- Adventure trail in the forest
- Petting zoo
- Barbecue house in the garden
- Children's kitchen and bakery
- Magic school
- SmileyPlexx children's cinema
- Free bus to the excursion destinations
- Free ski shuttle to the ski area
- Many free services with the Servus Card Trebesing
For a relaxed stay - one price, all inclusive
This is how a vacation at the Smiley Hotel works!
*Beauty farm, swimming academy with swimming courses and baby swimming are available for an extra charge.
Arrival and departure
Check-in at the hotel is possible at any time on the day of arrival, the rooms are available from 14:00. Please inform us of your planned arrival time.
On the day of departure, the room is available until 10:00 am. Departure is possible from 7:00 am to 10:30 am.
Use the early check-in
from 11:00 a.m. for an extra charge of € 50.
from 07:30 a.m. for an extra charge of € 90.
Use the late check-out
until 16:00 for an extra charge of € 90.
until 20:00 for an extra charge of € 165.
All-inclusive and all hotel services. Prices per family and, if available, also with room use.
Equipment at a glance
Perfect for your stay
- Free parking is available at the accommodation
- Internet access: WLAN is free of charge and can be used in all areas.
Our hotel is idyllically located in the middle of the countryside and offers the best possible internet access currently available. Please note, however, that the connection may be slowed down when the hotel is very busy. A more powerful connection is unfortunately not yet possible. A fiber optic expansion is planned - as soon as it is technically possible, we will of course connect our hotel. - Spa & Wellness Center
- Fitness center
- Room service
- Indoor, outdoor and children's pool. Swimming training for children with Fred's Swim Academy
Heated outdoor pool with sun loungers and parasols. Direct footpath to the adventure area on the Lieser river. - Charging stations for electric cars
- Soundproofed rooms
- elevator
- Packed lunches
- Smileys bathing beach on Lake Millstatt at the Meixner lido in Seeboden. Free entry!
Location
- Nestled between Katschberg Lieser-Maltatal and Lake Millstatt
- In Europe's 1st baby village and close to the large village playground
Mobility
- If you arrive by train, you can use the bus lines free of charge. The hotel booking confirmation is equivalent to a free bus ticket for the journey. Simply show it to the bus driver and you can travel from the train station directly to our hotel free of charge. Direction Gmünd/Katschberg, bus stop Trebesing Süd/Smiley Hotel. The buses are coordinated with the train timetables.
- Airport shuttle transfer for an extra charge
- Mobility Card Katschberg: Mobile in Katschberg Lieser-Maltatal Millstätter See. Explore the region by hiking bus, e-car or e-bike.
Our service
- Luggage storage
- Information desk for excursions
- Express check-in/out
- Early check-in / late check-out
- Slippers
- Hair dryer
- Alarm clock
- Free children's buggies
- Bathrobe for an extra charge
- Back carriers for a fee
- Quad rental for a fee
- Servus Card Trebesing
- Mobility Card Katschberg Lieser-Maltatal
Outdoor area
- Outdoor fireplace
- Picnic area
- Garden furniture
- Outdoor dining area
- Sun terrace
- barbecue
- patio
- garden
- Sunbathing lawn
- Go-karts
- Play cars
- Table tennis
- Children's soccer field
- Nature playground
- Castle complex
- Animal stations
activities
- Theme dinner evenings
- Kids club
- Canoeing
- darts
- table tennis
- Billiards for a charge
- Children's playground
- playroom
Entertainment and family offers
- Buggies
- Stair protection
- Outdoor play equipment for children
- Indoor play area
- Board games/puzzles
- Stair protection
- Board games/puzzles
- Child safety locks for sockets
Skiing
- We work together with the Katschberg ski school
- Ski storage
- Heated boot dryer
- Free ski shuttle to the Katschberg ski area
Ski security
- Access with key
- safe
- smoke detector
- fire extinguisher
Cleaning service
- Daily cleaning
- Dry cleaning
- Laundromat/laundry service
We are happy to wash and dry your laundry. They will be returned to you the next day. You can use the ironing board and iron free of charge at any time. We charge € 9.- per machine wash.
Baby equipment
Baby care PREMIUM
Monday to Friday from 10:00 to 17:30, also separately in the Gemach and Rapunzel rooms.
Baby and toddler facilities
All our rooms, suites and apartments are equipped with baby and toddler facilities. State-of-the-art baby monitor system via cell phone, bottle warmer, kettle, cribs, cribs, bunk beds, night light, changing table and pads, diaper pail, laundry service, baby bathtubs, potty, toilet insert and step stool.
In the dining room area: high chairs, booster seats, baby bouncers, children's plastic tableware, children's porcelain tableware, coloring pads, coloring books with pencils. Back carriers, baby carriages and children's bathrobes can be borrowed from reception.
In all apartments, cribs can be exchanged for open, small beds. If it is not desired that a child sleeps in the bunk bed above, regular beds measuring 90x200 cm can be set up. This allows the children to sleep next to each other.
Baby monitor
State-of-the-art baby monitoring via cell phone is available at reception on the day of arrival. The baby monitor can also be stored on your private cell phone.
Baby and extra beds
Children of all ages are welcome. Children aged 16 and over pay the adult price.
Each child sleeps in their own bed - no folding sofas or guest beds. Regular beds can be provided instead of bunk beds on request.
Mini beds - princes and princesses beds on request.
Cots can be exchanged for large cribs at any time.
Food and drink
Catering starts with afternoon cake and ends with breakfast on the day of departure. If you arrive after 18:00, our kitchen team can prepare a meal for you. No discount can be granted for meals not consumed.
Drinks bar (07:00 to 22:00)
Non-alcoholic drinks from the drinks fountain with 8 different types of cola, Fanta, lemon, apple juice, orange juice, fruit juice and 2 sugar-free fruit juices and tea as well as coffee from 07:00 to 20:00 are included.
Meal times
Breakfast: 07:30 - 10:00
Lunch: 12:00 - 13:30
Children's ice cream time: 15:00 - 20:00
Cake buffet: 15:30 - 17:00
Snack: 15:30 - 17:00
Children's buffet: 17:45 - 19:45
Dinner: 18:00 - 19:45
For our youngest children: Hipp porridge corner with follow-on and bottle feeds, bottle milk, milk, cocoa. Porridges are freshly prepared according to your wishes.
We are happy to take intolerances into consideration and cook vegetarian, gluten-free and lactose-free meals. Just let us know before you arrive.
We offer vegan meals at a surcharge of € 8 per person per day.
Towels, indoor pool and sauna
Pets
We ask for your understanding that it is not possible to bring your four-legged friends to Smiley's Kinderhotel.
We offer vacations with dogs in Smiley's river chalets and in Smiley's lake house on Lake Millstatt.
Pets are not allowed in the wellness and play areas or on the children's playground when visiting the Kinderhotel.
We charge € 18 per day without food.
Hotel bar
Parking & e-charging stations
Pools
The family pool
- Open all year round
Outdoor pool
- The heated pool in the garden is open from mid-May to mid-September. Depending on the weather
- Patschbad - like the outdoor pool, the magic pond with sand dune can be used depending on the weather
Baby and toddler pool
- The heated indoor pool is open all year round
Terms of payment
For bookings of a short stay we charge
- short stay a deposit of € 200.
- Amount up to € 2.000 a deposit of € 500.-
- Amount up to € 3,000 a deposit of € 600.
- Amount up to € 4,000 a deposit of € 800
- Amount up to € 5,000 a deposit of € 1000.
and ask you to pay the deposit within 14 days with the surname of the booking.
Bank details: Kärntner Sparkasse Spittal/Drau
IBAN: AT 3120 7060 20000 14411
Swift: KSPKAT2K
Smiley Hotel GmbH, Bad 19, A-9852 Trebsing
You will receive a booking confirmation from us within 14 days. You can pay the balance in advance by bank transfer or on site.
We accept: Cash, bank transfer, Visa Card, Mastercard, Maestro, EC-Card
Cancellation conditions
If you cancel up to 2 months before arrival, we will refund your deposit minus a processing fee of € 70.
- If canceled 2 months to 1 month before arrival, 50% of the total price will be charged
- If canceled 1 month to 1 week before arrival, 70% of the total price will be charged
- If canceled 7 days or more before arrival, 90 % of the total price will be charged. This also applies to late arrivals or early departures.
Bookings can be canceled by us within 48 hours without giving reasons.
Please note that cancellations can only be made in writing and cancellation costs will be charged in any case. We therefore recommend that you take out travel insurance. Cancellation cover protects you before your trip if you cancel unexpectedly and offers protection if you have to break off your trip prematurely.